Experience an airport assistance service at the airport in Berlin.
You are arriving or departing at the Berlin Airport and need some help? Enjoy this airport assistance service that will make this stage of your journey a tailor-made smooth transition. You’ll be greeted by the airport assistance with a signboard with your chosen name. Receive clear directions to find your way around the airport.
If you’re arriving at the airport, the assistance service will arrange communication with your designated transport for a convenient pick-up, and then escort your party to your pick-up spot.
If you’re departing, the assistance service will take care of you from the moment you get to the airport. Get help with the check-in procedures, and find out more about local shops or restaurants within the airport. Find the nearest tax refund office, and all other amenities until you reach the security check and are on your way.
Local assistant who will be with your group only
Porter service for luggage
