9-11 Memorial and Museum tickets
Attractions & guided tours

9-11 Memorial and Museum tickets

based on 750 reviews
Free cancellation
Availability: Daily
Mobile voucher accepted
Duration: Flexible
Safety measures applied
Do this because
  • Pay tribute at the twin reflecting pools on the site of the former World Trade Center
  • Explore the museum's interactive timelines, artifacts, registries and more
  • Learn more about the events and long-lasting impacts from 11 September
What to expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

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COVID-19 information
The following health and safety measures are in place, so you can relax and enjoy your experience.
  • Visitor numbers are limited to reduce crowds
  • The experience complies with government regulations
  • Social distancing is enforced
  • Areas frequented by visitors are regularly disinfected
  • Hand sanitizers are provided for staff and visitors
  • All gear/equipment is sanitised between use
  • Visitors are required to bring and wear masks
  • Guides and all other staff are required to wear masks
  • Proof of COVID-19 vaccination or a negative result from a recent antigen or molecular test may be required, please check the local requirements before your visit.
  • What's included
    • Timed entrance to the 9-11 Memorial and Museum
    What's not included
    • Food and drink
    • Souvenirs
    Reduced price
    • Youths ages 7-12
    • Young adults ages 13-17
    • Seniors ages 65+
    • Children ages 0-6: free
    Where

    180 Greenwich Street, New York, NY 10007

    What to remember
    • This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations

    • You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
    • Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
    • The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
    • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
    • Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
    • Personal photography is permitted, but visitors are asked to be mindful and respect the space
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    When
    • Please refer to the calendar for updated starting times and availability
    • Closed on Thanksgiving Day (Thursday, November 25, 2021) and Christmas Day ( Saturday, December 25)
    • The Museum will open on Tuesday, December 28, and Wednesday, December 29, on a regular schedule

    Please note extraordinary times:
    On Friday, September 10th, 2021:

    • Memorial - Open 10 am to 5 pm
    • Museum - Open from 10 am to 3 pm (last entry at 1:30 pm)

    Saturday, September 11th, 2021:

    • Memorial - Open 3 pm
    • Museum - CLOSED

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    Provider
    9/11 Memorial
    Booking fee
    Good news! No extra fees are applied to this booking.
    Cancellation policy
    Receive a 100% refund if you cancel up to 24 hours before the experience begins.
    What people say about this experience
    based on 750 reviews
    Great
    Excellent (496)
    Great (243)
    Average (9)
    Poor (2)
    Bad (0)

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